01 · Account, portal and signing help

Sign-in, verification and passkeys

Complete email verification, manage passkeys and use the right account when accepting an invitation.

Who can use it: Available sign-in methods depend on your account, browser and enabled features.

3 how-tos · 11 steps

What you can do

Sign in using the available password, Google, email-link or passkey option.
Enter or paste an email verification code and request a replacement after the resend countdown.
Create, rename and remove passkeys under Manage account → Security.
Accept an invitation with the email it was sent to, then continue to the appropriate workspace or portal.

How-to 1

Step 1:
Check the email address on the verification page. Complete the security check if shown.
Step 2:
Use the latest verification email and enter or paste its code into the boxes. Fill the number of boxes shown; account verification normally uses eight digits.
Step 3:
If the code is rejected or expires, check the latest email. When the countdown finishes, request a new code and complete a fresh security check if prompted.
Step 4:
Continue after verification. For password recovery, choose your new password; for an invitation, finish setting up access.

How-to 2

Step 1:
Open Manage account → Security → Passkeys. Confirm your email first if asked.
Step 2:
Select Create a passkey and follow your device’s fingerprint, face or screen-lock prompt. This needs a supported browser and a secure connection.
Step 3:
Use a passkey’s actions to Rename it, then Save name, or choose Remove and confirm. Keep another sign-in method available before removing one.
Step 4:
On the sign-in page, select Continue with a passkey and choose the intended account in your device’s prompt. Cancel the prompt to use another available sign-in method.

How-to 3

Step 1:
Open the complete link in the invitation email. If you already have a Landwide account, sign in with that invited email; otherwise complete the setup shown.
Step 2:
If the page says the invitation is for another email, select Sign out and try again and use the invited address.
Step 3:
If access was created but sign-in failed, use the offered retry or password-by-email action. If the invitation was already accepted, sign in directly instead of accepting it again.

Document-signing verification is a separate six-digit code from the signing email flow. Do not use an account-verification code there.
For a missing verification email, check spam, confirm the address and wait for the resend countdown before trying again.
A partner or trial invitation must be used by its invited email to create the organization. Opening the link does not redeem it; reopen the original email if you need to restart after a reload.
Creating a passkey and verifying a sign-in are separate actions. If a protected area asks for verification, complete its prompt even if you just added a passkey.